We want your family to love Lil Beasts World 💛 If there’s an issue with your order (damaged, defective, or incorrect item), please contact us within 7 days of delivery and we’ll make it right. Because our products are opened and used by children, we are unable to accept returns for change of mind once items have been opened, unless there is a defect. To request support, email lindsey@thelilbeasts.com Your order number A brief description of the issue
Returns
What Items Cannot Be Returned?
We do not accept returns on any made-to-order items.
How Do I Return an Item?
If you wish to return an item for a refund, send us an email so we can accept your package. The item must be in the original packaging and condition, otherwise we can not refund your purchase. We will notify you within 24 hours of receiving your returned item of your refund status.
The Item Arrived Was Damaged. What Do I Do?
We take the utmost care in our packaging and delivery and rarely items may be damaged in transit. If your item does arrive damaged, let us know by sending us a message via our contact page.
What Is Your Return Period?
We accept returns and offer refunds for up to 14 days after a product is delivered. After 14 days we cannot accept any refunds or returns.
